Frequently Asked Questions

We aim at enriching lives by providing customers with a platform that offers highest price for cash against gold with sincerity and excellence.

We provide you the highest price for your gold/silver/diamond jewellery with fully transparent, honest transaction.
Yes, we do have an outlet. We are an exclusive store with no other branches and thus our expertise is not divided among many stores. For more details, feel free to contact us through our website or call us.
We determine the amount based on the gold purity which is done by an entirely computerized gold lab testing report certificate that assures you the utmost authenticity and ofcoursethe weight of the items, and the daily price of gold and silver.

It is very simple: Weight of commodity (X) Purity Percentage (X) Buying rate = Value (-) charges = NET VALUE

In case your ornaments contain other gemstones, we will safely remove them and hand back the stones to you.
You can sell your gold, silver, and diamond jewellery, ornaments, your gold or silver coins, bars & diamonds, as per your preference. We will make sure you get best satisfied deal with complete transparency and honesty.
Most Gold buyers to attract customers consider incredibly charming offers, however what you can be sure of is that no business can keep running without a profit, These Buyers will bring down the estimation of the gold purities to alter their charges which we feel is a corrupt practice. At Jewels Planet we pursue moral methods with nominal service charges.
We use Non-Destructive (X-Ray Fluorescence) German technology to evaluate the purity level of the gold that you bring in. We depend on computerized lab testing report certificate to validate the purity of the gold and everything that we do, we do it right in front of you. Transparency with customers has always been a key Jewel Planet motto.
All payments will be based on our company guidelines either by CASH* / Cheque/ IMPS / NEFT/ RTGS. (*Subject to statutory guidelines)
The final decision is up to you. If you do not like our offer, there are no bindings that you have to sell your gold to us.
We only need one ID proof of yours along with one address proof
Yes, you can get value for used silver as well
No, that will not be possible as we immediately send the purchased assets for processing and purification
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