Frequently Asked Questions


We aim at enriching lives by providing customers with a platform that offers highest price for cash against gold with sincerity and excellence.

We assure you a safe and secure transactional environment where we evaluate your gold using the latest technology, provide you with spot payment, offer you the highest price for your valuables, and much more.
Yes.We do have a singular outlet at Karol Bagh. We are an exclusive store with no other branches and thus our expertise is not divided among multiple stores.
First, we weigh your gold right in front of you using a digital weighing machine. Next, we check for its purity using a Non-Destructive (X-Ray Fluorescence) German Technology and provide you with an instant computerised gold testing lab report of the purity check. Lastly, we take into account the gold’s buying/selling rate of the day and evaluate the net overall price.
In that case, we will safely remove the gemstones and hand them back to you.
You can sell gold and silver in any form – necklace, earrings, chains, coins and bars, scrap and junk, and so on. You can also bring your diamonds to us, new and used. We will make sure you get the best deal with complete transparency and honesty.
At Jewels Planet, we value ethical service and complete transparency. Customers should recognise that every business needs to ensure a steady revenue flow to sustain the establishment. The service charge at Jewels Planet is for that very same purpose. Other gold buyers offering 0% service charge include hidden fees while buying your gold or follow unethical principles while weighing your valuables. We do not resort to such means. We charge you for our secure services and offer you what you deserve.
We use Non-Destructive (X-Ray Fluorescence) German technology to evaluate the purity level of the gold that you bring in. We then provide you with a computerised lab testing report certificate to validate the purity value. At Jewels Planet, we depend on technology to ensure accuracy and precision.
We offer spot payment to our customers. You can choose among cash*, cheque, IMPS or RTGS as per your convenience.(*Subject to statutory guidelines)
The final decision is up to you. If you do not like our offer, there are no bindings that you have to sell your gold to us.
Photocopies of your ID proof along with an address proof are all we require.
Yes, you can get the best price for used silver as well at Jewels Planet.
No, that will not be possible as we immediately send the purchased assets for further processing.
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